Online Assistant Woolworths Group New Zealand

Woolworths Group seeks a part-time Online Assistant for a remote role in Christchurch, Canterbury. The position pays NZD 25 to 35 per hour, based on shifts. Duties include picking and packing online orders, handling stock queries, and ensuring safety in a digital workspace. Shifts offer flexibility: Option 1 (Saturday-Sunday, 3:00 AM-11:30 AM), Option 2 (Thursday-Saturday, 5:00 AM-10:00 AM), or Option 3 (Sunday-Tuesday, 6:00 AM-12:00 PM). No experience required, just strong customer service and teamwork. Ideal for early risers with a friendly vibe who can work from home in a fast-paced retail setup.

About Company

Woolworths Group, a top retail name in New Zealand and Australia, runs over 185 stores with 20,000 staff across Aotearoa. Known for brands like Countdown, it serves 3 million Kiwis weekly, focusing on better daily experiences. The Christchurch-based team pushes diversity, innovation, and care, offering growth paths and community impact. Some ops details stay private. Visit https://www.woolworths.co.nz for more.

Job Title

Online Assistant

Responsibilities

• Pick items for online orders fast and right.
• Pack goods safely for customer delivery.
• Check stock and flag out-of-stock issues.
• Chat with teams on substitutions quick.
• Follow safety rules in digital workspace.
• Keep order records clean and updated.
• Answer customer queries via system.
• Work early shifts with steady focus.
• Team up for smooth order flow.
• Report tech glitches to leads.
• Stay on top of order deadlines.
• Use tools like scanners or apps.
• Check packing quality before send-off.
• Join training for online systems.
• Keep a positive vibe with team.

Requirements

Education

High school diploma.

Experience

No experience required.

Skills

• Strong customer service focus.
• Good at clear team chats.
• Works well in remote setups.
• Stays sharp for early hours.
• Friendly and welcoming attitude.
• Handles basic tech tools.

Knowledge

• Online order picking basics.
• Stock management steps.
• Safety in remote work.
• Customer query handling.
• Christchurch time zones.
• Retail app basics.

Applicant Location

Remote in Christchurch, Canterbury.

Application Procedure

To apply, download the Job Info app from the Google Play Store. Use the app to complete your application and submit it for this role.

Note

If you are shortlisted for a job, you will get an email related to the test and interview schedule on your email and registered mobile number or directly on the job info app. Make sure your contact info is correct and that you are visiting your email and app notices as often as possible so you do not miss any crucial updates regarding your app status.

Disclaimer

We are only a job posting platform and not directly involved in the hiring process. All selections and interviews are handled by the hiring company. Please apply through the official application link provided.