Canada Post is seeking an on-call Post Office Assistant to join our team serving the North Hatley and Waterville communities. In this essential role, you’ll be the friendly face of Canada Post, providing vital counter services, helping customers with their mailing needs, and ensuring the smooth operation of our local post office. If you enjoy interacting with the public, take pride in providing helpful service, and are looking for a flexible on-call position, this could be the perfect opportunity for you to build a meaningful career with a trusted national institution.
Company Overview
Canada Post is more than a mail carrier; we are a backbone of Canadian communities, connecting people and businesses from coast to coast. We are committed to representing Canada’s diversity and fostering a safe, welcoming, and inclusive workplace. Our team is guided by core values of Trust, Respect, and a commitment to Deliver – for each other and for the country. By joining us, you become part of a proud tradition of service and play a direct role in strengthening the communities we serve.
Key Responsibilities
As a Post Office Assistant, you will be entrusted with a variety of important tasks to serve your community effectively:
- Provide friendly, efficient, and knowledgeable counter service, selling postal products and services to customers.
- Process customer transactions accurately, handling cash and operating retail systems.
- Sort, distribute, and organize incoming and outgoing mail into correct classifications.
- Offer clear information to customers, assisting them with forms, postal rates, and service options.
- Help resolve customer inquiries and delivery-related issues promptly and thoroughly.
- Maintain a tidy and organized work area and adhere to all operational and safety procedures.
Qualifications
We are looking for candidates who meet the following criteria to ensure success in this role:
- A high school diploma or provincial equivalency, and/or relevant experience in business administration or a customer service environment.
- Demonstrated experience interacting with the public in a retail or service capacity, including sales and cash handling.
- Must be physically fit to lift mail containers up to 50 lb, sort mail while standing for extended periods, and push or pull boxes as needed.
- Flexibility: Must be available for temporary, on-call work assignments as required. Residency within the community or a 50 km radius is strongly preferred.
- Language: Bilingual proficiency (English and French) is imperative for this position.
- Other: An understanding of basic accounting systems is beneficial. Selected candidates must complete a security screening process.
Benefits and Perks
This on-call term position offers a rewarding opportunity with a respected organization:
- Competitive Pay: Earn a solid hourly wage of $20.54.
- Meaningful Community Role: Enjoy the satisfaction of providing an essential service directly to your neighbors and local businesses.
- Flexible Schedule: Ideal for those seeking non-traditional hours or supplemental income, with on-call work that can adapt to your availability.
- Work for an employer deeply committed to employment equity, safety, and accommodation. Canada Post welcomes and encourages applications from Indigenous peoples (First Nations, Métis, Inuit), persons with disabilities, women, and visible minorities.
- Be part of a team with a clear, valued purpose, united by the goal of delivering a stronger Canada for all Canadians.
How to Apply
If you are a bilingual individual with a drive to serve your community, we encourage you to apply. This position is listed under Job Requisition Id: 189681. Important Note: As a special measure for employment equity, preference will be given to Indigenous candidates or persons with a disability. Candidates from these groups who wish to qualify for preferential consideration are asked to self-identify in their application. We thank all applicants for their interest; only those selected for further consideration will be contacted.
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