Are you a bilingual professional looking for flexible, on-call work within your community? Canada Post is seeking a customer-focused Post Office Assistant for a term position in North Hatley-Waterville, Quebec. This role is perfect for someone who enjoys interacting with the public, providing helpful service, and being an essential part of daily community life. If you have a retail or service background and are looking for a role with a respected national organization, we encourage you to apply.
Company Overview
Canada Post is much more than a mail carrier; we are a vital service connecting communities across the country. We are committed to representing Canada’s diversity and fostering a safe, inclusive, and welcoming workplace. Guided by our core values of Trust, Respect, and Deliver, we empower our employees to make decisions, support one another, and take pride in strengthening the communities we serve every single day.
Key Responsibilities
As the friendly face of Canada Post in your community, you will provide essential counter services and support. Your primary duties will include:
- Providing excellent customer service by selling postal products, offering information, and assisting customers with forms and services.
- Sorting, distributing, and processing incoming and outgoing mail accurately into the correct classifications.
- Handling cash transactions and operating retail systems with accuracy and integrity.
- Helping to resolve any customer service or delivery issues promptly and professionally.
- Maintaining a tidy work area and performing physical tasks such as lifting mail containers (up to 50 lb), sorting mail, and standing for extended periods.
Qualifications
To be considered for this on-call role, you should meet the following criteria:
- Language Requirement: This is a Bilingual Imperative (–BB) position, requiring proficiency in both English and French.
- Education-Experience: A high school diploma or provincial equivalency, and/or experience in business administration, retail, or customer service involving sales and cash handling.
- Physical Ability: Must be physically fit to lift up to 50 lb, stand for long periods, and perform sorting duties.
- Availability: Must be flexible and available for temporary, on-call work schedules.
- Residency: The ideal candidate should reside in the North Hatley or Waterville community. Applicants within a 50 km radius may be considered as needed.
Preferential Consideration: As a special employment equity measure, preference will be given to Indigenous peoples (First Nations, Métis, or Inuit) or persons with a disability. Candidates from these groups who wish to qualify must self-identify in their application.
Benefits and Perks
This term position with Canada Post offers a stable opportunity with a leading Canadian institution. You will receive:
- An hourly salary of $20.54.
- The opportunity to work within and serve your local community.
- A role with a clear purpose, contributing to a service that matters to all Canadians.
- A respectful, inclusive, and values-driven work environment.
- The potential for future opportunities within a large national organization.
How to Apply
If you are a bilingual individual with the required skills and community connection, we invite you to apply. Your application must clearly demonstrate how you meet the qualifications listed above.
To apply for the Post Office Assistant position (Requisition ID: 189681), please submit your application through the official Canada Post careers portal.
Please note: Selected candidates will be required to complete a security screening process. Canada Post is committed to providing an inclusive and barrier-free work environment; accommodations are available upon request.
