The Housekeeping and Laundry Manager is responsible for leading and managing all housekeeping and laundry operations to ensure the highest levels of cleanliness, guest satisfaction, and service excellence. This role includes overseeing daily operations, maintaining quality standards, managing staff performance, and ensuring compliance with Marriott’s brand guidelines and safety policies.
Company Overview
At Le Méridien, we draw inspiration from the golden age of travel and celebrate each culture through our distinctly European spirit of savoring the good life. Our guests are curious, creative, and globally minded travelers who appreciate culture and cherish moments of connection and discovery.
We deliver authentic, elegant, and memorable service designed to inspire guests to enjoy the art of living well. At Le Méridien, we believe in slowing down to savor life and embracing the world with curiosity.
As part of the Marriott International family, joining Le Méridien means becoming part of a diverse global team of talented individuals who share a passion for exceptional hospitality. Here, you’ll find a place where you can do your best work, pursue your purpose, and belong to a truly inspiring global community.
Key Responsibilities
- Supervise and coordinate housekeeping and laundry operations, ensuring rooms and public areas meet luxury cleanliness standards.
- Train, mentor, and manage housekeeping and laundry team members to maintain high performance and morale.
- Monitor inventory of cleaning supplies, linens, and guest amenities; manage budgets effectively.
- Inspect guest rooms, public spaces, and back-of-house areas to ensure consistent quality.
- Coordinate with maintenance and front office departments to address guest requests or operational issues promptly.
- Uphold Marriott’s safety and hygiene protocols in all cleaning and laundry operations.
- Lead by example in delivering exceptional guest service and maintaining brand consistency.
Qualifications
- Bachelor’s degree in Hospitality Management or related field (preferred).
- Minimum 3–5 years of experience in housekeeping or hotel operations, with at least 2 years in a supervisory or managerial role.
- Strong leadership, organizational, and communication skills.
- Excellent attention to detail and commitment to guest satisfaction.
- Proficiency in English and Mandarin is an advantage.
- Ability to work flexible hours, including weekends and holidays, as required by hotel operations.
Compensation and Benefits
Salary
NT$60,000 – NT$85,000 per month depending on experience and qualifications
Employee Benefits
- Comprehensive medical and life insurance coverage.
- Paid annual leave, sick leave, and public holidays.
- Marriott employee travel and dining discounts worldwide.
- Performance bonuses and career advancement opportunities within Marriott International.
- Professional training and leadership development programs.
- Uniforms and meals provided during shifts.
Equal Employment Opportunity Statement
Marriott International is an equal opportunity employer committed to hiring a diverse workforce and maintaining an inclusive culture that puts people first. We do not discriminate based on disability, veteran status, or any other protected basis under applicable law.
How to Apply
If you are passionate about hospitality, service excellence, and creating unforgettable guest experiences, we invite you to join our team at Le Méridien Taipei Banqiao.
To apply, please visit the Marriott Careers website at www.careers.marriott.com and search for Job Number 25167049 – Housekeeping and Laundry Manager, Le Méridien Taipei Banqiao.
Submit your updated English résumé-CV along with any relevant supporting documents. Only applications received through the official Marriott Careers platform will be considered.
Successful applicants will be contacted directly by our recruitment team for the next steps in the selection process.
