Needed Shipping and Bonded Assistant In Taiwan

A Fortune Global 500 organization is seeking a detail oriented and proactive Warehouse and Customs Operations Coordinator to join their team in Vietnam. This role sits at the intersection of logistics, technology, and compliance, where you will manage critical systems that keep global supply chains moving. If you have experience with warehouse management systems like SAP, a solid understanding of customs operations, and the ability to communicate effectively with international clients in English, this position offers the opportunity to work with a world class team that values innovation and personal growth. You will handle maintaining system accuracy, handling documentation, coordinating with forwarders, and ensuring seamless import and export processes. This is a role for someone who thrives in a fast paced environment, is comfortable with shift work, and takes pride in delivering excellence.

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Company Overview

UPS is a global leader in logistics, delivering packages and solutions to customers in more than 220 countries and territories. With a legacy of innovation and a commitment to operational excellence, UPS empowers its employees to grow, lead, and make a difference. The company fosters a culture of inclusivity, where diverse perspectives are valued, and team members are encouraged to develop their skills through continuous learning. In Vietnam, UPS plays a vital role in connecting businesses to the global economy, and the operations team is at the heart of that mission.

Key Responsibilities

Operate and maintain warehouse management systems, with a primary focus on SAP, ensuring accurate data entry, inventory tracking, and system integrity.
Manage customs system operations and maintenance, ensuring compliance with local regulations and seamless processing of import and export shipments.
Respond to international client inquiries via written English correspondence, providing clear and professional communication regarding shipment status, documentation, and operational updates.
Perform detailed reporting and analysis to support operational decision making, tracking key performance indicators and identifying areas for improvement.
Manage documentation, ensuring all records are complete, accurate, and filed in accordance with company and regulatory standards.
Coordinate with customs brokers, forwarders, and internal teams to facilitate smooth movement of goods, resolving issues promptly when they arise.
Provide customer service support, addressing client inquiries and ensuring high levels of satisfaction.
Participate in shift rotations, including night shifts, mid shifts, weekends, and public holidays as required, and be available for overtime when needed.
Support supervisor with ad‑hoc tasks and projects, demonstrating flexibility and a willingness to contribute beyond routine duties.

Qualifications

A college diploma or higher is required; any major is acceptable. Candidates must be proficient in Microsoft Office applications, including Word, Excel, and Access. Experience with warehouse management systems, particularly SAP, is essential. Familiarity with customs systems and import‑export operations is required, and holding a bonded personnel certificate is a strong advantage. Strong English reading and writing skills are essential to effectively communicate with international clients and internal stakeholders. The ability to work rotating shifts, including nights, weekends, and public holidays, is required. A proactive, detail oriented approach and the ability to work both independently and as part of a team are critical.

Benefits and Perks

This full time permanent position offers a competitive monthly salary ranging from VND 12,000,000 to VND 16,000,000 depending on experience and qualifications. As part of a global logistics leader, you will enjoy comprehensive benefits including health insurance, retirement savings plans, paid leave, and opportunities for professional development. The company provides a supportive work environment where you can build a long term career, with access to training programs and growth pathways within the organization. Working at UPS means being part of a team that connects the world, and your contributions will directly impact the success of businesses across the region.

How to Apply

Qualified candidates who meet the requirements and are ready to take on a challenging and rewarding role in logistics operations should apply. Please submit your application through the UPS careers portal. UPS is committed to providing a workplace free of discrimination, harassment, and retaliation. Join a team where your skills will be valued, your growth supported, and your work will make a difference. Apply today to become part of a global organization that is shaping the future of logistics. Your expertise in warehouse and customs operations will help keep the supply chain moving efficiently and reliably.

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