Full Time Assistant Store Wanted In Japan

A global leader in video games, electronics, and gaming merchandise is seeking a passionate and driven Assistant Store Manager to join their team in Saint Charles, Missouri. If you live and breathe gaming and have a natural talent for leading teams and creating unforgettable guest experiences, this role offers the opportunity to shape the future of gaming at one of the world’s most iconic retailers. You will support the Store Manager in all facets of store operations, developing a sales culture by creating individualized solutions for every guest. Working with minimal supervision, you will ensure that products are easy to see and buy, build sales through your deep product knowledge, and grow guest loyalty through exceptional service. This is a role for someone who is outgoing, welcoming, and ready to bring their passion for gaming to a team that values professionalism, creativity, and the joy of connecting with customers.

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Company Overview

GameStop is a leading global retailer of video games, electronics, and gaming merchandise, committed to providing exceptional service and delivering the latest and greatest in gaming products. Their mission is to create unforgettable experiences for customers by constantly pushing the boundaries of what’s possible. Whether serving hardcore gamers or those just starting out, GameStop offers something for everyone. The company values a sales culture built on the Circle of Life business model, emphasizing buy, sell, trade, and reservation practices. GameStop provides equal employment opportunities and reasonable accommodations to qualified individuals with disabilities.

Key Responsibilities

Provide best in class guest service by promptly greeting guests, responding to questions and concerns quickly and courteously, and assisting with their video gaming needs.
Inform guests of special promotions, recommend additional items as appropriate, and apply all selling behaviors during every transaction, thanking each guest for shopping at GameStop.
Support the total shopping environment including visual and operational elements, current sales initiatives, and guest relationships that lead to sales and repeat business.
Process guest purchases and returns accurately using the Point of Sale computer system, including making correct changes and ensuring top notch guest service.
Respond to guest comments or questions in person or on the phone using the prescribed phone greeting, escalating issues to the Store Manager when appropriate.
Promote GameStop’s unique guest benefits including the new title reservations program, trade in program, and Pro Rewards guest loyalty program.
Assist the Store Manager with setting guest service expectations, training store associates, and ensuring all team members are aligned with company policies and practices.
Observe associate performance, provide timely feedback, and address unsatisfactory performance as directed, supporting the Store Manager in maintaining high standards.
Schedule store associates following guidelines, ensuring optimum guest service and compliance with break and meal requirements.
Approve payroll, enter paid time off, and verify that store associates are paid for all time worked.
Ensure all areas of the store are clean, organized, and merchandised per company guidelines, and that all store fixtures and equipment are in proper working order.
Fulfill and ship Omni Channel orders daily and protect company assets through effective inventory control and loss prevention practices.
Support the store team in meeting and exceeding sales, profit, and shrink goals, and complete required administrative and operational duties.
Count, balance, and reconcile daily business transaction totals accurately, ensuring all closeout paperwork and bank deposits are completed correctly.
Supervise and delegate tasks to Sales Associates and Retail Keyholders in the absence of the Store Manager.

Qualifications

Candidates must be at least 18 years old and provide proof of identity and eligibility to legally work in the United States. A high school diploma or equivalent is required; an associate’s or bachelor’s degree with an emphasis in business, marketing, merchandising, or a related field is preferred. At least six months of retail management experience is preferred, along with two years of retail sales, guest service, or management experience. Video game knowledge is preferred. Candidates must possess an outgoing and welcoming personality with strong people skills and demonstrate clear verbal and written communication in English; bilingual English and Spanish skills are preferred. The ability to work independently and within a team, meet performance expectations, and work a flexible schedule including nights, weekends, and some holidays is required. Physical requirements include standing and moving throughout the store for up to 12 hours, bending, stooping, climbing ladders, and lifting merchandise weighing up to 30 pounds.

Benefits and Perks

This full time position offers a competitive hourly pay range of USD 17.75 to USD 21.75. Full time store positions are eligible to participate in incentive programs, a 401k plan, paid time off, dental, vision, and health insurance. Positions may also be eligible for a bonus or other incentives. Working at GameStop provides the opportunity to be part of a global gaming community, surrounded by passionate colleagues and customers who share your love for gaming.

How to Apply

Qualified candidates who are ready to bring their passion for gaming and leadership skills to a dynamic retail environment should apply. Please submit your application through the GameStop careers portal. The hiring team is looking for individuals who are outgoing, welcoming, and committed to providing exceptional guest service. If you are ready to shape the future of gaming and bring the best products to the world, we want to hear from you. Apply today to become part of a team where your love for gaming and your talent for leading others can thrive. Your next adventure starts here.

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