Banking Assistant Kiwibank New Zealand

There is a vacancy at Kiwibank’s Hastings branch for someone who values face-to-face contacts and a consistent weekday schedule. The hours are quite standard: Monday through Friday from 8:30 a.m. to 5 p.m. In this role, you’ll help customers with activities including verifying their account information, scheduling minor financial transactions, and answering general questions. You don’t need banking experience to get started, although having worked in retail or on the phone is clearly useful. What counts more is how you treat others and how effectively you manage details. The bank provides training to help you get started, and if you stick with it, you may be able to advance to other positions in the future. It’s a good starting place if you want to advance in financial services without becoming too involved right away.

About Kiwibank

Kiwibank is a well-known name in the bank world of New Zealand and is proud Kiwi-owned. Their branches run with a strong team culture, and the work is ready to help people move on every day.. They support staff with learning, growth, and good benefits including wellbeing leave and access to internal promotions. Working here means being part of something that’s bigger than numbers it’s about local communities and making banking feel personal again.

Job Title

Banking Assistant

Responsibilities

• Greet customers and help with their everyday banking needs.

• Process deposits, withdrawals, and account queries.

• Talk customers through banking products and options.

• Answer phone calls and respond to questions quickly.

• Suggest helpful tools like mobile or online banking.

• Work closely with the team to keep everything running smoothly.

• Spot chances to improve customer experiences.

• Make sure everything you do lines up with bank policies.

• Double-check forms and transactions for accuracy.

• Stay on top of updates to banking procedures.

Requirements and Qualifications

Education:

No formal degree required. Training is provided.

Experience:

No banking background needed. Customer service is useful.

Skills:

• Clear speaking and listening skills.

• Able to stay focused in a busy environment.

• Friendly and approachable attitude.

• Able to learn new systems and processes.

• Good with numbers and details.

Knowledge:

• Basic understanding of customer service.

• Some comfort with digital tools (email, apps, basic banking systems).

• Awareness of privacy and data security.

• Familiarity with banking services (a bonus but not essential).

• Willingness to learn financial products and compliance rules.

Applicant Location

Open to applicants currently based in New Zealand, especially those near or willing to commute to Hastings.

Application Procedure

To apply, download the Job Info app on the Google Play Store. Once installed, search for “Banking Assistant at Kiwibank – Hastings” and apply directly through the app.

Note

If you are shortlisted for a job, you will get an email related to the test and interview schedule on your email and registered mobile number or directly on the job info app. Make sure your contact info is correct and that you are visiting your email and app notices as often as possible so you do not miss any crucial updates regarding your app status.

Disclaimer

We are only a job posting platform and not directly involved in the hiring process. All selections and interviews are handled by the hiring company. Please apply through the official application link provided.